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Web studio in Ottawa

Website redesigns for local businesses

Try your new website before you commit to anything.

After a free consultation, we build a preview of your new website and you test it. If it isn’t right for you, you walk away and owe nothing. If you like it, we agree on the price.

How it works

No cost until you decide

  1. 1

    Contact us

    Tell us about your business and your current website.

  2. 2

    Consultation

    We arrange a time to discuss your needs and what a new website can do for you.

  3. 3

    Preview

    We build a preview of your new website. You test it on your own phone and computer.

  4. 4

    Decide

    Not for you? Walk away, with no cost and no obligation. Like it? We agree on the price and timing.

  5. 5

    Launch and care

    Your new website goes live. Choose a care package if you want us to look after it.

What we do

Websites, booking, online shopping and care

Every project starts with a free consultation and a preview you can test. You only commit if you like it.

Free

No obligation

Free consultation

We arrange a time to discuss your needs, look at your current website and show what can be improved.

  • A look at your current website
  • How others in your field present themselves
  • What a new website could do for your business
  • The building blocks your site needs, and what they cost to run
Ask about this

Try it first

Price agreed after your preview

Web presence

Building from scratch or refreshing the website you have, we’ve got you covered.

  • A working preview you test before deciding
  • Works on phones, tablets and computers, in every major browser
  • Pages built around what customers look for
  • Content written in plain language
  • Secure contact and enquiry forms
  • Set up to be found in search
Ask about this

Try it first

Price agreed after your preview

Online booking & queue

Customers book a time or join the walk-in queue from their phone. Staff run it from one screen.

  • Booking ahead, within rules you set
  • Walk-in queue with live wait times
  • Email updates when it’s almost their turn
  • In-shop screen with a QR code to check in
  • Staff schedules and daily overview
Ask about this

Try it first

Price agreed after your preview

Online shop & cart

Customers browse your products, add them to a cart and pay by card on your website.

  • Product pages with photos, prices and stock
  • Cart and secure card checkout
  • Pickup or delivery options
  • Order emails to you and your customer
  • Orders and sales in one admin view
Ask about this

From CA$99/month

Or yearly, 2 months free

Care packages

Once your website is up, we keep it secure and current, and keep improving it.

  • Monthly security and health check
  • Updates to hours, prices, menus and staff
  • Ongoing improvements to your site
  • Monthly or yearly billing
Ask about this

Our work

Friendly Cuts

A family-run hair salon with two shops in Ottawa, Kanata and Merivale.

A new website with a seamless booking and check-in queue

Customers check in from their phone, watch their spot move, and get an email when it’s almost their turn. A screen in each shop shows who’s next, with a QR code for walk-ins. Staff run the queue, bookings and schedules from one admin page.

  • Two shops, one system. Live wait times for both locations on the home page.
  • Check in or book a time. Walk-ins join the queue; others pick a time, under the owner’s rules.
  • Built to grow. It scales up with business needs: more locations, staff and customers.
  • The owner stays in charge. Hours, prices, offers, staff and schedules are edited without calling us.

This is a real salon’s live system. Look around, but please only check in if you’re getting a haircut.

Friendly Cuts · in-shop screen
In-shop screen showing who is being served, who is next, and a QR code to check in
Friendly Cuts online check-in on a phone

Sample names on the in-shop screen. We never show real customer data.

After launch

Care packages

Once your website is up, choose how much looking after it needs. Monthly, or yearly with 2 months free.

Care

Keeps your website secure and current.

CA$99a month

or CA$990 a year (2 months free)

  • Monthly security and health check
  • Updates to hours, prices, menus, staff and photos
  • Reply within 2 business days
  • Short monthly report of what was checked and changed
Ask about Care
Recommended

Care Plus

Keeps your website improving.

CA$199a month

or CA$1,990 a year (2 months free)

  • Everything in Care
  • Improvements to your site every month, agreed with you
  • A review every 3 months of what to improve next
  • Reply the next business day
  • First in line for new projects
Ask about Care Plus

Larger changes are quoted first. Without a care package, work is billed at CA$110 an hour and quoted before we start.

Running costs from outside services

Each website needs different building blocks, and most small sites stay within the free plans. When yours needs more, these are the services we use and their own prices. They bill you directly; we don’t add anything.

Website hosting and forms

Cloudflare

Free plan: Unlimited page visits; 100,000 form and booking requests a day

More: US$5/month for 10 million requests a month

Email sending (contact form, booking confirmations)

Resend

Free plan: 3,000 emails a month, up to 100 a day

More: US$20/month for 50,000 emails a month

Database (bookings, queue, staff accounts)

Supabase

Free plan: 500 MB; paused after a week with no activity

More: US$25/month for 8 GB, never paused

Spam protection on forms

Cloudflare Turnstile

Free plan: Free

More: Free

Text-message alerts (optional)

Twilio

Free plan: No free plan

More: About US$0.016 a text with carrier fees, plus US$1.15/month for the number

Card payments (online orders, deposits, gift cards)

Stripe

Free plan: No monthly fee

More: 2.9% + CA$0.30 per Canadian card payment

Domain name

Your registrar

Free plan: n/a

More: Usually US$10–25 a year for a .com

Prices in US dollars unless noted, from the providers in October 2026. They can change, so we confirm them with you before anything is set up.

About

Local businesses, competing with bigger names

Paddle & Pixel is a web studio in Ottawa. We work with local shops and service businesses so their websites hold up next to much bigger competitors: clear information, fast pages and secure forms.

You see your new website working before you decide, the language stays plain, and any outside costs are shown up front.

Try before you commit

You test a working preview before you agree to anything.

You own it all

Your domain, accounts, wording, photos and customer data stay in your name.

Plain language

No jargon in our proposals, reports or conversations.

Clear running costs

You see what any outside service costs before you need it, at its own price.

Questions people ask

What does a new website cost?

It depends on what your business needs. After the consultation and your preview, we give you one price, and you decide then.

What if I don’t like the preview?

You walk away. There is nothing to pay and no obligation.

Do I own my website?

Yes. Your domain, accounts, wording, photos and customer data are all in your name.

What does it cost to keep the website running?

Most small websites stay within free plans. If yours needs more capacity, such as more emails or a larger database, you pay the provider’s own price, shown in the running costs table. We don’t add anything on top.

Can I change things myself?

Yes. We can set up a simple admin page for day-to-day details like hours, prices and staff. Bigger changes go through a care package or a quote.

Do you only work with salons?

No. Our booking and queue system started in a salon, but our websites are for any local business: shops, cafés, trades, studios and clinics.

Contact

Book a free consultation

Tell us about your business and your current website, and we’ll arrange a time to discuss your needs. No obligation.

Prefer email?

info@paddleandpixel.com

Goes straight to our inbox. No mailing lists.